Delivery Policy
Every Paradise gifts and flowers, gift arrangements or baskets is personally hand-delivered and we make every effort to deliver your order as quickly as possible.
Most of our products can be delivered the same day. To assure same-day delivery, orders must be received before 12:00 PM, Monday - Saturday, in the recipient's time zone. Orders received after that time may be delivered the following day.
Note: Delivery time minimum 24 hours, within 24 hours please call.
Regretfully, we are unable to guarantee time of delivery to rural route addresses, hotels, hospitals, military bases or cemeteries. To request a specific delivery time, please type it into the Special Instructions field during checkout. We will do our best to accommodate your preferences.
Before major holidays, we recommend that you place your orders at least five days in advance.

Delivery to Hospitals
The Paradise gifts and flowers drivers are experienced at making deliveries to hospitals. When placing your order, please to include the hospitals name and telephone number, the name of the recipient and room number or ward of the recipient.
Paradise gifts and flowers will send your gift arrangement in accordance with facility procedures, as most hospitals do not allow florists to personally deliver to individual rooms. Please note that many ICU patients are not permitted to receive flowers. Please check with the hospital before placing your order.

Recipient Not Home
If you have specific instructions for the delivery of your gift arrangement, please note them in the Special Delivery Instructions field during checkout. In all other cases, if the recipient is not at home when the paradise gifts and flowers driver attempts a delivery, they will either:
1. Call the recipient to schedule an appropriate delivery time
2. Leave the arrangement in a covered, secure area of the home (porch, garage, or other entrance)
3. Leave the gift arrangement with a neighbor and place a message on the recipient's door with neighbor’s - information.

Substitution Policy
Occasionally, floral substitutions are necessary due to temporary, container or seasonal flowers availability issues. If this is the case with the gift arrangement you have selected, our experienced florists will ensure that the style, theme and color scheme of your arrangement is preserved and will substitute only fresh flowers of equal or higher value.

Payment Options
MODERNFLORAL.COM a Paradise gifts and flowers website with the shopping cart uses the industry's leading security technology to ensure that your order will be safe and secure. Please read our security and privacy policy for more information.
For your convenience, Modernfloral.com a website of Paradise gifts and flowers florist accepts Visa, MasterCard, Discover Network and American Express. Orders delivered are also subject to sales tax. You will have an opportunity to review this amount before submitting your order.
We encourage you to place your order online for the fastest possible service, but if you prefer, please feel free to call us. You can reach us 9:00 AM to 6:00 PM, Monday-Saturday, at toll free 1-888-407-6737

Order-Related E-mails
Shortly after you place an order, you'll receive an Order Confirmation e-mail. Please put this in a safe place, as it will include all the details of your order, including an order number, in the event you need to contact us.

http://www.modernfloral.com
A website and shopping cart of Paradise gifts and flowers
738 E. Colorado Blvd.
Pasadena, CA 91101
Tel. 1-626-535-9777
info@modernfloral.com