This Privacy Policy describes how your personal information is collected, used, and shared when you visit, use, or make a purchase/inquiry through our floral wedding and event business page.
Information We Collect
Contact Details: Names, email addresses, phone numbers, and event venue locations provided via inquiry forms or direct messages.
Event Details: Wedding dates, aesthetic preferences, budget details, and specific floral design requirements.
Payment Information: Billing addresses and transaction details processed securely through third-party payment gateways (we do not store full credit card numbers).
Usage Data: Information on how you interact with our social media page or website, including IP addresses, browser types, and referral URLs.
How We Use Your Information
Service Delivery: To communicate with you regarding your floral design proposals, mood boards, consultations, and event logistics.
Business Operations: To process payments, manage contracts, and coordinate deliveries with event venues and wholesale flower suppliers.
Marketing: With your explicit consent, to feature photos of your floral arrangements in our portfolio, website, or social media channels. You can opt out at any time.
Sharing Your Information
SMS Opt-In data will not be shared or sold to third parties for marketing purposes.
Trusted Vendors: We share necessary logistical details (such as delivery addresses and setup times) with venue coordinators, rental companies, or fellow event vendors directly involved in your wedding or event.
Legal Compliance: When required by law, subpoena, or to protect our legal rights and safety.
Data Security We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no electronic transmission over the internet is 100% secure.
Your Rights You have the right to access, correct, or request the deletion of the personal information we hold about you. To exercise these rights, please contact us directly through our business page.
Updates to This Policy We may update this Privacy Policy periodically to reflect changes in our practices or operational requirements. Please review it whenever you engage with our services.
Contact Us For questions regarding this policy or how we handle your data, please reach out to us via direct message on our business page or at our designated business email address.
Terms & Conditions:
These Terms and Conditions ("Terms") govern your use of our website, the floral design and event styling services we provide, and our SMS communication program. By accessing our website, booking a consultation, or opting into our text messaging service, you agree to be bound by these Terms.
SMS Text Messaging Program Details
Program Description: By opting into our SMS program (via website forms, checkouts, or consultation requests), you agree to receive text messages regarding appointment reminders, event logistics, design updates, and promotional offers.
Opt-In Data: We collect your mobile phone number and consent timestamp when you opt in. This data is used solely to deliver messaging related to your inquiries and events.
Frequency & Costs: Message frequency varies based on your event timeline. Message and data rates may apply depending on your mobile carrier plan.
Opt-Out & Help: You can cancel the SMS service at any time by texting STOP to our business number. You will receive a confirmation text, and no further messages will be sent unless you opt in again. For assistance, text HELPor contact us directly.
Privacy: Mobile opt-in data and consent will not be shared with third parties or affiliates for marketing purposes under any circumstances.
Intellectual Property and Photography
All content on this website—including images, floral recipes, logo designs, and written copy—is our exclusive property and protected by copyright laws.
We reserve the right to photograph and video our floral installations and use them for marketing, social media, and portfolio purposes, respecting any requested media embargoes prior to your event date.
Limitation of Liability We are not liable for circumstances outside of our reasonable control, including extreme weather events, venue restrictions, carrier delivery failures for SMS messages, or supply chain disruptions impacting flower availability. Our total liability shall not exceed the total amount paid by the client under the specific service agreement.
Governing Law These Terms shall be governed by and construed in accordance with the laws of the state in which our business is registered, without regard to its conflict of law provisions.
Contact Information For any questions regarding these Terms or our SMS program, please contact us through our website inquiry form or via our designated business email address.